Cancellation & Refund Policy

Last updated: 2026

24+ Hours Notice

Eligible for partial refund

Same-Day Cancellation

May attract service charge

Refund Timeline

3–7 business days

Important Notes

• Cancellations must be made through your account or by contacting support
• Refunds are processed to the original payment method
• No cancellations allowed within 2 hours of scheduled pickup
• Contact our 24/7 support team for assistance with cancellations

Have questions? Our support team is available 24/7 to help you.